Documentation
Build with AgentIQ.
Self-serve guides for setup, customisation, and API integration. Hand-written by the team that builds the product — short, opinionated, and honest about edge cases.
Quickstart
Install the widget on your site, configure AI persona, send your first message in five minutes.
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Concepts
Inboxes vs channels, contacts vs visitors, conversations vs messages — the data model in plain English.
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API reference
REST API for conversations, messages, contacts, campaigns, agent bots. Webhook subscriptions and event payloads.
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Integrations
Slack, Stripe, Shopify, Linear, Notion, Google Translate, Calendly. Wire AgentIQ into the tools you already use.
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Quickstart
- 1. Create a workspace. Start a free trial at /register — no credit card.
- 2. Install the widget. Settings → Widget → copy the snippet, paste before
</body>. - 3. Tune the AI. AI Config → set persona, tone, and any prohibited topics. Add a knowledge source (URL crawl or file upload).
- 4. Invite your team. Team → Invite agents with role + skill assignments.
Concepts
- Inbox
- A channel connection (web chat, email, WhatsApp, etc.). Inboxes contain conversations. An org can have many inboxes.
- Contact vs Visitor
- Visitors are anonymous people interacting via the widget. Once identified (name, email, phone), a Contact record links the same person across channels.
- Conversation
- A thread of messages between a visitor (or contact) and AgentIQ. Has a status (ACTIVE, WAITING, QUEUED, RESOLVED) and a handler (AI or HUMAN).
- Bot Flow
- A deterministic conversation graph (prompt → collect → branch → action → end). Lives alongside the free-form AI; great for intake forms, qualification, FAQs.
Detailed docs are landing weekly.
The team is writing as we ship. Ask for a section and we'll prioritise it.